While writing the defect report, it is also important that proper terms and terminologies must be used so that both the developer and the reporter have same understanding of the defect.
Enlisted are a few common mistakes (along with their solutions) that are made while writing defect report.
- Never write ‘click’ in the defect report of a mobile application. Instead write ‘Tap/Double Tap’ as these are the correct terms
- A mobile application has ‘screens’ and not ‘pages’. Never use the term ‘page’ in the defect report of a mobile application as only web applications have ‘pages’.
- The ‘keyboard’ that only contains numeric values is called ‘Keypad’. If this ‘Keypad’ is used for dialing numbers, it will be referred to as ‘Dial pad’. So always use the specific terms while reporting the defect.
- There are two screen views. i) Landscape, ii) Portrait. Used these terms instead of writing ‘horizontal screen’ and ‘vertical screen’ for Landscape and Portrait respectively.
- ‘Drag n Drop’ is a term that is used for web applications. For mobile application, ‘slide to rearrange’ must be used.
- ‘Slide’ or ‘Swap/Swipe’ must be used when moving down the application screen instead of ‘scroll’.
- Particularly in iPhone, there is a three line button on top which is used to show/hide side menu. This button is called ‘hamburger’ button. While writing the defect report, it is mostly referred to as ‘menu icon’ or ‘side menu button’.
- The use of the following terms will also make it easy for the dev to understand the defects properly.
- Tap: Opens or launches whatever you tap.
- Double Tap: Zooms in or out in stages.
- Pan: Moves through screens or menus at a controlled rate.
- Flick: Scrolls rapidly through menus or pages or moves sideways in hubs.
- Pinch: Zooms gradually out of a website, map or picture.
- Stretch: Zooms gradually in a website, map or picture.
- Rotate: Move a picture or other item(s) on the screen in a circular direction (clockwise or counter-clockwise)